Frequently Asked Questions
Location Headquarter EA-Militaria
We are based in the city of Hilversum (The Netherlands).
Can you visit us?
Yes :). Please fill in the Contact form, and let us know when you want to drop by. We will contact you as soon as possible for an appointment.
Do we ship during the Covid-19 (Corona) period?
Yes. Nothing has changed in that regard. We send (almost) daily.
Can I also pay by credit card?
No, unfortunately this is not possible.
PostNL is our fulfillment partner and handles the distribution of our products.
When you go through our checkout, you will need to enter your delivery address (see step 3 down below). When doing so, our website will calculate different shipping options adjusted to the contents of your shopping cart and your address.
We will notify you via e-mail when your order has been shipped. When you select the track & trace shipping option we will, upon dispatch of your order, provide you with the track & trace code.
When do we ship:
We aim for 1-3 days after we received your order. If we are at a militaria fair that lasts longer than 2 days, it could take a bit longer.
How to place an Order
Down below step-by-step; what to do when ordering an item:
1) If you want to add a product to your cart, click on the black ‘Add to cart’ button underneath the product.
2) When you want to order the item(s) in your cart, hover on the ‘Cart’ Icon on the top right of the website, and click on the black ‘Go to check out’ button that appears.
3) Fill in the mandatory information (the fields marked with an *), select the shipping option you prefer and click on the black ‘Next’ button to proceed with your order.
5) You will be directed to the page where you can fulfill the payment through the method you chose (unless chosen for the cash option).
6) When finished, you will receive an order confirmation via E-mail.
These are the payment options we offer:
- Sofort (+1%)
- Paypal (+3,9%)
- Cash: Only possible when picking up your item(s)